{"id":64733,"date":"2019-04-24T03:05:38","date_gmt":"2019-04-24T10:05:38","guid":{"rendered":"https:\/\/blog.everpuredata.com\/the-realities-of-market-share-and-the-customer-experience\/"},"modified":"2026-04-16T05:52:14","modified_gmt":"2026-04-16T12:52:14","slug":"the-realities-of-market-share-and-the-customer-experience","status":"publish","type":"post","link":"https:\/\/blog.everpuredata.com\/ko\/products\/the-realities-of-market-share-and-the-customer-experience\/","title":{"rendered":"\uc2dc\uc7a5\uc810\uc720\uc728\uacfc \uace0\uac1d \uacbd\ud5d8\uc758 \ud604\uc2e4"},"content":{"rendered":"<p>\ud55c \uc2a4\ud1a0\ub9ac\uc9c0 \uc5c5\uccb4\ub294 \uc790\uc0ac\uc758 \uc2dc\uc7a5\uc810\uc720\uc728 1\uc704\ub97c \ud64d\ubcf4\ud558\uae30 \uc704\ud574 \ucd5c\uadfc \ubc1c\ud45c\ub41c 2018\ub144 IDC Worldwide Enterprise Storage Systems Tracker \uc2dc\uc7a5\uc810\uc720\uc728 \ubcf4\uace0\uc11c\ub97c \uc5b8\ub860\uc5d0 \uc54c\ub838\uc2b5\ub2c8\ub2e4. \ud765\ubbf8\ub85c\uc6b4 \uc0ac\uc2e4\uc740, \ud574\ub2f9 \uc5c5\uccb4\uac00 \uc2dc\uc7a5\uc810\uc720\uc728 \ud558\ub77d \uce21\uba74\uc5d0\uc11c\ub3c4 1\uc704\ub77c\ub294 \uc810\uc740 \uc5b8\uae09\ud558\uc9c0 \uc54a\uc558\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc9c0\ub09c \uc218 \ub144\uac04, \ub378EMC\uac00 \ud655\ubcf4\ud55c \uc2a4\ud1a0\ub9ac\uc9c0 \uc810\uc720\uc728\uc740 \uc5c5\uacc4\uc5d0\uc11c \uac00\uc7a5 \ube60\ub978 \uc18d\ub3c4\ub85c \ud558\ub77d\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ub137\uc571\uc740 \uc790\uc0ac\uc758 \uc810\uc720\uc728\uc774 \uba87 \ud37c\uc13c\ud2b8 \ubc16\uc5d0 \ud558\ub77d\ud558\uc9c0 \uc54a\uc740 \uac83\uc5d0 \uc790\ucd95\ud558\uace0 \uc788\uc73c\uba70, \uc804\uccb4\uc801\uc778 \uc0c1\ud669\uc73c\ub85c \ubcf4\uba74 \uc120\ubc29\ud588\ub2e4\uace0 \ub290\ub07c\ub294 \uac83 \uac19\uc2b5\ub2c8\ub2e4. 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<strong>\uc815\ubd80\uae30\uad00 CIO<\/strong><\/li>\n<li>\uc5c5\uacc4 \ucd5c\uace0\uc758 \uc9c0\uc6d0\uc73c\ub85c, \ud4e8\uc5b4\uc2a4\ud1a0\ub9ac\uc9c0\ub294 \ub2e4\ub978 \uae30\uc5c5\ub4e4\uc774 \ubcf8\ubc1b\uc744 \ub9cc\ud55c \uc0c8\ub85c\uc6b4 \uae30\uc900\uc744 \uc218\ub9bd\ud588\uc2b5\ub2c8\ub2e4. &#8211; <strong>\uad50\uc721\uc5c5\uacc4 CIO<\/strong><\/li>\n<\/ul>\n<p>\uace0\uac1d\ub4e4\uc774 \ud4e8\uc5b4\uc2a4\ud1a0\ub9ac\uc9c0\ub97c \ub3c4\uc785\ud55c \ud6c4 \uc5bc\ub9c8\ub098 \uc88b\uc740 \uc2e4\uc801\uc744 \ub0b4\uace0 \uc788\ub294\uc9c0\ub97c \uc785\uc99d\ud574\uc8fc\ub294 <a href=\"https:\/\/www.purestorage.com\/kr\/customers.html\">\uc0ac\ub840<\/a>\ub294 \ud6e8\uc52c \ub9ce\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uace0\uac1d\uc0ac\uc758 \ucda9\uc131\ub3c4\ub294 NPS (Net Promoter Score) \uace0\uac1d \ucd94\ucc9c \uc9c0\uc218\uc5d0\uc11c\ub3c4 \ubcfc \uc218 \uc788\ub294\ub370, NPS \uace0\uac1d \ucd94\ucc9c \uc9c0\uc218\uac00 <a href=\"https:\/\/www.purestorage.com\/content\/dam\/purestorage\/korea\/pdf\/press_release\/%ED%93%A8%EC%96%B4%EC%8A%A4%ED%86%A0%EB%A6%AC%EC%A7%80_%EB%B3%B4%EB%8F%84%EC%9E%90%EB%A3%8C_NPS%20%EA%B3%A0%EA%B0%9D%20%EC%B6%94%EC%B2%9C%20%EC%A7%80%EC%88%98%2086.6%EC%A0%90%20%ED%9A%8D%EB%93%9D_20181023f.pdf\">4\ub144 \uc5f0\uc18d<\/a>\uc73c\ub85c \ub192\uc544\uc838 \ud604\uc7ac\ub294 \uc5c5\uacc4 \ucd5c\uace0 \uc218\uc900\uc778 86.6\uc810\uc744 \uae30\ub85d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uc7a5\uc810\uc720\uc728\uc774 \ub192\uc544\uc84c\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c, \ud4e8\uc5b4\uc2a4\ud1a0\ub9ac\uc9c0\ub9cc\uc758 \uc2a4\ud1a0\ub9ac\uc9c0 \ud601\uc2e0\uc73c\ub85c \uc804\ud1b5\uc801\uc778 \uc2a4\ud1a0\ub9ac\uc9c0\ub97c \ubcc0\ud601\uc2dc\ucf30\uace0, \uae30\uc5c5 \uc2a4\ud1a0\ub9ac\uc9c0 \uc2dc\uc7a5\uc774 1% \uc131\uc7a5\ud55c \uc9c0\ub09c 4\ub144(\ud68c\uacc4\uc5f0\ub3c4 2015-2019\ub144) \ub3d9\uc548 \uc5f0\ud3c9\uade0 \uc131\uc7a5\ub960(CAGR) 65%\ub97c \uc0c1\ud68c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud4e8\uc5b4\uc2a4\ud1a0\ub9ac\uc9c0\ub294 \ud074\ub77c\uc6b0\ub4dc, \ud1b5\ud569 \uc544\ud0a4\ud14d\ucc98, AI\/\ubd84\uc11d, \ub370\uc774\ud130 \ubcf4\ud638\ub97c \ube44\ub86f\ud55c \uace0\uac1d\uc0ac\uc5d0 \uac00\uc7a5 \uc911\uc694\ud55c \uc8fc\uc694 \uc131\uc7a5 \ubd84\uc57c\uc5d0 \uc9c0\uc18d\uc801\uc73c\ub85c \ud22c\uc790\ud558\uc5ec, \uc55e\uc73c\ub85c\uc758 \uc131\uc7a5\uc740 \ub354\uc6b1 \uac00\uc18d\ud654\ub420 \uac83\uc774\uace0, 2020\ub144 \ub9d0\uae4c\uc9c0 \uc2a4\ud1a0\ub9ac\uc9c0 \ubd84\uc57c \ud1b1 5 \ud68c\uc0ac\uc5d0 \uc9c4\uc785\ud560 \uc804\ub9dd\uc785\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud55c \uc2a4\ud1a0\ub9ac\uc9c0 \uc5c5\uccb4\ub294 \uc790\uc0ac\uc758 \uc2dc\uc7a5\uc810\uc720\uc728 1\uc704\ub97c \ud64d\ubcf4\ud558\uae30 \uc704\ud574 \ucd5c\uadfc \ubc1c\ud45c\ub41c 2018\ub144 IDC Worldwide Enterprise Storage Systems Tracker \uc2dc\uc7a5\uc810\uc720\uc728 \ubcf4\uace0\uc11c\ub97c \uc5b8\ub860\uc5d0 \uc54c\ub838\uc2b5\ub2c8\ub2e4. \ud765\ubbf8\ub85c\uc6b4 \uc0ac\uc2e4\uc740, \ud574\ub2f9 \uc5c5\uccb4\uac00 \uc2dc\uc7a5\uc810\uc720\uc728 \ud558\ub77d \uce21\uba74\uc5d0\uc11c\ub3c4 1\uc704\ub77c\ub294 \uc810\uc740 \uc5b8\uae09\ud558\uc9c0 \uc54a\uc558\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc9c0\ub09c \uc218 \ub144\uac04, \ub378EMC\uac00 \ud655\ubcf4\ud55c \uc2a4\ud1a0\ub9ac\uc9c0 \uc810\uc720\uc728\uc740 \uc5c5\uacc4\uc5d0\uc11c \uac00\uc7a5 \ube60\ub978 \uc18d\ub3c4\ub85c \ud558\ub77d\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ub137\uc571\uc740 \uc790\uc0ac\uc758 \uc810\uc720\uc728\uc774 \uba87 \ud37c\uc13c\ud2b8 \ubc16\uc5d0 \ud558\ub77d\ud558\uc9c0 \uc54a\uc740 \uac83\uc5d0 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